FAQ

General Questions About Mighty Slots

 

Does it cost me anything to play for fun?
Can I play for real money?
Is there an age requirement to play?
If I do play for real money, will my winnings be reported to the IRS?
Is online wagering legal?
Is Mighty Slots licensed?
How can I be assured the games are fair?

Does it cost me anything to play for fun?

No, all of our games are available to download and enjoy completely free of charge. There is never any obligation to wager real money and you can play for free for as long as you wish.

Can I play for real money?

Of course! Casino's just wouldn't be the same without the chance to win big. Information on banking (deposit and withdrawal) methods and policies can be found on the banking page here.

Is there an age requirement to play?

There is no age requirement to play the games for fun, however, in order to play for real money, you must be at least 18 years of age and the legal age of majority for your jurisdiction.

If I do play for real money, will my winnings be reported to the IRS?

No, all transactions are kept completely confidential. We do not report your winnings to any government agency.

Is online wagering legal?

Yes, online wagering from the country we host from is perfectly legal, however, international law is very complex and we do not know the specific laws that may apply to where you live. We operate under strict compliance with all local laws and urge you to wager real money only if you are in compliance with yours.

Is Mighty Slots licensed?

Yes, we are fully licensed in Curacao and operate with complete compliance of all laws pertaining to online gambling.

How can I be assured the games are fair?

All games must pass testing by engineers from Princeton University and must undergo extensive testing for fairness and accuracy from RealTime Gaming's Quality Assurance Department prior to being released to the public.

 

Questions About Downloading & Software Installation

 

How long will it take for me to download the games?
I've downloaded the software but now what do I do?
I can't seem to find the file that I downloaded. How can I locate it?
What is "the Desktop"?
How do I create an account?
Is my account information kept confidential?
I keep getting a "Required information needed" error when trying to login. What do I do now?
I can't remember my password. How can I retrieve it?
Will your software work on my Macintosh?
I am on AOL, can I still use your software?
What are the minimum system requirements to play?

How long will it take for me to download the games?

Since our software is the fastest downloading casino package on the net, your download wait time should be very small no matter what speed your connection is. The approximate download times are as follows:

 

Connection Speed Approximate Download Time
28.8 Modem 18 minutes
56k Modem 9 minutes
DSL / Cable Modem / T1 Less than 30 seconds

I've downloaded the software but now what do I do?

You should see a file on your desktop named "setup.exe". Simply double-click the file and follow the installation instructions.

I can't seem to find the file that I downloaded. How can I locate it?

If you are unable to locate the file on your desktop, you can find it by going to the start button and selecting "search --> find files or folders". In the Search field type "setup.exe", make sure that the "local drives" option is selected in the "look in" field, and then click "find now". After the file is found, simply double-click it and follow the installation instructions.

What is the "Desktop"?

Desktop is the term used to describe the background area on your computer monitor. When all your programs are minimized, what you are looking at is the Desktop. You should see icons towards the top left corner for "My Computer", "Recycle Bin", and any other programs your system may have pre-installed.

How do I create an account?

Creating an account is quick and easy, simply double-click Mighty Slots icon on your desktop and then click the "new account" button. After filling out the required information , click "create", and you will be ready to log in to your new account.

Is my account information kept confidential?

Yes. Your account information is protected by our software's state-of-the-art 128 encryption technology and will always be kept completely confidential.

I keep getting a "Required information needed" error when trying to login. What do I do now?

If you have not yet created an account, you will need to do so before you can log in and begin playing. If you already have an account and are getting this error, most likely you have mistyped either your user name or your password. First, make sure that your caps lock key is turned off, then, double-check the spelling of your username and retype your password. Remember, although your username is not case sensitive, your password is, meaning lowercase and uppercase characters must match your original password entry exactly. If you are still having problems logging in after these steps, please contact customer support and we will be happy to help you resolve the issue.

I can't remember my password. How can I retrieve it?

In order to retrieve a forgotten password you will need to contact our support department at support@mightyslots.com, or you can call our support department by phone 24 hours a day at: 877-676-1504

Will your software work on my Macintosh?

No, at this time our software is not compatible with the Macintosh operating system. However, we offer an Instant Play feature. You can play right in your web browser without having to download any software. Your web browser must support Flash.

I am on AOL, can I still use your software?

Yes, AOL users can download and play our software with AOL version 3.0 or later.

What are the minimum system requirements to play?

The minimum system requirements for our software are a Pentium 90, windows 95+, and 16mb RAM.

Questions About Banking & Security

 

I've decided to play for real. How do I deposit money?
Are the transactions secure?
What currencies do you accept?
Now that I've won, how do I withdrawl my money?
Now that I've made a withdrawal request, how long will it take for me to receive my money?
How do I receive my money?
Will my winnings be reported to the IRS?

I've decided to play for real. How do I deposit money?

For your convenience, Mighty Slots offers several ways for you to initiate a transaction. After starting the software and logging into your account, click on the "bank" button. From there you will see several options for depositing money into your account. Choose the one that suits your needs the best and follow the instructions.

Are the transactions secure?

Absolutely. Our transaction processors have been carefully chosen based on the security and reliability of their services. All of our processors utilize the latest in SSL encryption technologies to ensure the protection of your credit card and personal information at all times.

What currencies do you accept?

All wagering is done in U.S. dollars for simplicity, however, you may make a deposit with us in any currency you like and we will be happy to credit your account in dollars at the current true bank exchange rate.

Now that I've won, how do I withdrawl my money?

You must exit the game and enter the Banking section of the casino's lobby. From the Bank, you may request a withdrawal.

Now that I've made a withdrawal request, how long will it take for me to receive my money?

NETeller withdrawals are processed same day! For credit card redemptions, your money is generally credited back to your credit card within two days of making your request. For FedEx/overnight express check withdrawals, you can generally expect approval within 2-3 business days, and depending on international delivery, 3-5 days for arrival. Our general policy is to process your redemption request within 24-72 hours of getting it, assuming it is during normal banking hours. Wire Tranfers are approved within 3-4 days and should arrive within the next 3 days to your bank account. These periods are based upon the assumption that you have sent the required documents or filled out the Player Certification (this last one is for US citizens only).

How do I receive my money?

The method of withdrawal you choose determines how your money will arrive. Deposits from a cc are returned back to your cc whenever possible and your winnings will be sent by the method you prefer. Some methods may require you to have an account with them such as NETeller.

Will my winnings be reported to the IRS?

No, All transactions are strictly confidential. We do not report your winnings to any government agency.

Questions About Our Games

 

What games does Mighty Slots offer?
Where can I find detailed instructions for the various games you offer?
How can I be sure the games are fair?
How do the odds for your software compare to the odds at land-based casinos?
Is there an age requirement to play?
How do I switch from playing for fun, to playing for real?
Does Mighty Slots offer a comp program of any kind, and how do I use it?
After placing a bet, I change my mind. How can I remove the bet?
I'd like to see a record of my gameplay, is this available anywhere?

What games does Mighty Slots offer?

Mighty Slots offers one of the largest selection of games available, including casino favorites such as Blackjack, Baccarat, Roulette, and Craps, as well as a wide assortment of 3 and 5 reel slots, video poker, and a range of new network wide progressives for Slots and Caribbean Poker. All in all, we offer over 35 games with new updates and games being developed on a regular basis. With such a diverse selection, you're sure to find the perfect casino entertainment to suite your needs.

Where can I find detailed instructions for the various games you offer?

Detailed game play rules and complete instructions for all our games can be accessed by clicking the rules button from within the software.

How can I be sure the games are fair?

All games must pass testing by engineers from Princeton University and must undergo extensive testing for fairness and accuracy from RealTime Gaming's Quality Assurance Department prior to being released to the public.

How do the odds for your software compare to the odds at land-based casinos?

In the United States there are 13 states that have land based casinos. You may be surprised to learn how their pay outs compare to Mighty Slots. The following data was obtained from the June 1999 issue of, Casino Journal. (Although the actual payout varies depending on the denomination of the slot game, we are using the averages for this comparison.)

 

State: SLOTS Payout: TABLES Payout: AVERAGE Payout:
NV 94.65% 84.81% 90.71%
CO 94.37% 80.86% 88.96%
IL 93.97% 82.86% 89.52%
IO 93.42% 78.00% 87.25%
IN 93.29% 80.29% 88.09%
CN 91.91% N/A N/A
NJ 91.63% 83.45% 88.36%
average 93.32% 81.71% 88.82%
Mighty Slots 95.73% 97.52% 97.40%

Is there an age requirement to play?

There is no age requirement to play the games for fun, however, in order to play for real money, you must be at least 18 years of age and also the legal age of majority for your jurisdiction.

How do I switch from playing for fun, to playing for real?

When you've decided you've practiced enough and are ready to play for real, switching to real money mode is quick and easy. Exit and restart the software. At the login screen, make sure that you select "Play for Real Money" and log in. Click the "Bank" button at the top left of the screen. Once in the banking area, choose a deposit method from one of our secure processors and follow the instructions for depositing money into your account. Now just select the game of your choice and start winning for real!

Does Mighty Slots offer a comp program of any kind, and how do I use it?

Our software is set up to automatically accrue comp points for you at different rates for different games, but usually across all the games averages somewhere around 1 point for every 10 dollars wagered. In addition, you may be awarded additional points at any time at the discretion of the casino's management, and you can redeem your points for real money or exciting prizes. We are constantly searching for newer and better unique prizes.

After placing a bet, I change my mind. How can I remove the bet?

As long as you haven't initiated play, you may reduce the amount of your bet or remove your bet entirely by clicking directly on the chips on the table.

I'd like to see a record of my gameplay, is this available anywhere?

Yes, complete records of the entire gameplay history for your account can be obtained by contacting customer service.

This website is owned and operated by Mighty Slots.

BL1.0.0102